Hotel Jal City Sendai is a 3-star hotel located in the heart of Aoba Ward, Sendai. It boasts 238 modern guest rooms, each equipped with Simmons mattresses and contemporary amenities. The hotel is conveniently located near key attractions such as Sendai's Aoba Castle Park and popular shopping streets. It serves as a hub for both business and leisure travelers seeking comfort and accessibility in a vibrant neighborhood.
Location
Situated approximately 20 minutes from Sendai's Aoba Castle Park, the hotel is easily accessible via public transportation. It is within close proximity to local attractions such as Sendai City War Reconstruction Memorial Hall and Tohoku University. Public parking is available nearby at a reasonable daily fee, facilitating easy access for guests traveling by car.
Rooms
Each guest room features a flat-screen TV with pay-per-view channels, ensuring entertainment during your stay. All rooms are furnished with an electric kettle, fridge, and complimentary toiletries in the partially open bathrooms. Guests can choose from various room types, including single, twin, double, and triple configurations, to suit their needs. Air conditioning and free Wi-Fi are standard across all accommodations.
Eat & Drink
Hotel Jal City Sendai offers two on-site restaurants, including Washunraku, which specializes in traditional Japanese cuisine. Buffet breakfasts are served on weekdays, featuring a variety of options. Guests can relax at the 14th-floor Bar J-Lounge, where an array of cocktails and stunning night views are available. Room service is also offered for added convenience.
Leisure & Business
The hotel provides five meeting rooms equipped to host various events, making it suitable for business travelers. Guests can benefit from amenities such as complimentary wireless Internet access, a 24-hour front desk, and a fitness area for relaxation. Recreational services include massage options, while additional conveniences like a coin launderette and drinks vending machine are also available.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Spacious rooms
Friendly staff
Language barrier
Limited breakfast options
7.8/10
Very good
Rooms
7.9
Location
9.7
Service
7.6
Dining
7.1
Guest reviews
7.8/10
based on 15 reviews
7.7
7.7/10based on 1954 reviews
Lawrence
United States,
August
2024
7.8/10
I had a pleasant stay at this hotel, which is incredibly convenient for shopping and traveling as it's very close to the Sendai Station. The rooms were clean and comfortable, and the staff were friendly and helpful, especially with our luggage arrangements. However, I found the dining options could improve, as breakfast was decent but not outstanding. Overall, the location is a major plus, but the value for money could be better with some improvements in dining and amenities.
Rooms
8.0
The rooms were clean and comfortable, and I found them to be a bit more spacious compared to other business hotels I've stayed at.
Service
7.0
The staff were friendly and helpful, especially in assisting me with forwarding my baggage to Kyoto. However, communication was mostly in Japanese, so it was a bit of a challenge at times.
Location
10.0
The hotel is in a really convenient spot, just a few-minute walk from the JR Sendai station and surrounded by shopping streets.
Dining
7.0
The breakfast selection was very good, with many choices available, but I felt that some areas could use a bit of enhancement.
Facilities
7.0
The facilities were generally nice, but nothing extraordinary stood out to make it feel luxurious.
Ronnie
United States,
August
2024
7.6/10
I had a great stay at this hotel, which is located conveniently close to the JR station and shopping areas. The rooms were spacious and well-equipped with excellent views. The staff was friendly and helpful, making my experience even better. However, I found the language barrier a bit challenging and the dining options could be improved, particularly for breakfast variety. Overall, it's a solid choice for a comfortable stay.
Rooms
8.0
The rooms were larger than average by Japanese standards and offered a fantastic view of the station. They were clean and well-equipped with all the amenities I needed.
Service
7.0
The service was friendly, and the staff was very helpful, even though we encountered some language barriers.
Location
9.0
The location is really convenient, just a short walk from the JR station and close to shopping streets. It makes exploring the area super easy.
Dining
7.0
The buffet provided a good mix of Japanese and Western food, although I wish there were more breakfast options available.
Facilities
7.0
Facilities were generally good, but I didn't find anything extraordinary that stood out.
Spacious rooms
Language barrier
Richard
United States,
August
2024
7.4/10
This hotel has a superb location, just a short walk from Sendai Main Station and surrounded by shopping and dining options. The rooms are spacious and cozy, making for a comfortable stay. However, the service could use a bit more warmth, and dining options were somewhat limited. Overall, it’s great value for money, especially considering the room quality.
Rooms
8.0
The rooms are spacious and cozy, with the added perk of Wi-Fi and an option to connect to another room, which is larger than many typical business hotels.
Service
6.0
The staff was cooperative and helpful, but unfortunately, they weren't very warm or friendly.
Location
9.0
The location is fantastic, very close to Sendai Main Station, making it easy to explore nearby shopping and dining spots.
Dining
7.0
Dining was alright, with a decent variety but nothing too spectacular, still the breakfast was quite good.
Facilities
7.0
The facilities were decent, contributing to a comfortable stay, but nothing extraordinary stood out.
Lucy
United States,
August
2024
8.2/10
The hotel has a great location close to Sendai Station and shopping areas, which made getting around super easy. The rooms were clean with a nice view of the station's activities, although they were a bit small. The staff was incredibly friendly and helpful throughout my stay. While the breakfast was delicious, I found the dining prices to be on the higher side. Overall, it offers good value for the convenience and comfort, despite a few minor drawbacks.
Rooms
7.0
The rooms were clean and offered an excellent view of the station approaches and the train movements. However, they were rather tiny.
Service
9.0
The service was really nice, with staff being very helpful and polite. I felt welcomed during my stay.
Location
10.0
The location is very good for those who love shopping and it’s really convenient to walk from the JR station and shopping streets.
Dining
8.0
I really enjoyed the breakfast as it had many choices and was very good, though it felt quite expensive.
Facilities
7.0
Facilities were decent, but nothing extraordinary stood out during my visit.
John
United States,
July
2024
8.0/10
I had a really nice stay at this hotel. The rooms were spacious and clean, offering a great view of the station and nearby train activities. The staff was friendly and helpful, especially when I needed assistance sending my luggage to Kyoto. The location is a major plus, being so close to the JR station and shopping streets. However, I found the dining options to be a bit lacking since breakfast wasn't included in the room price and you had to buy another ticket for that.
Rooms
9.0
The rooms were spacious, clean, and comfortable with a great view of the station.
Service
9.0
The staff was friendly and polite, making my stay more enjoyable.
Location
10.0
The hotel is in a fantastic location, just a short walk from the JR station and shopping areas.
Dining
5.0
Breakfast was not included in the room price, which was disappointing, and I had to purchase a separate ticket for that.
Facilities
7.0
Facilities were decent, but nothing stood out as exceptional during my stay.
Spacious and clean rooms
Breakfast not included
Robert
United States,
July
2024
7.8/10
I had a good stay at this hotel, which is very close to Sendai Station and shopping centers, making it super convenient. The rooms were clean and spacious, and I particularly enjoyed the view of the train movements. However, the service could be improved as the staff mostly spoke Japanese, and the dining experience was a bit on the pricey side, although the breakfast was really good.
Rooms
8.0
The rooms were a bit more spacious than I've experienced in other business hotels, clean, and had great views of the train station.
Service
7.0
Service was polite and helpful, especially when we needed to forward our luggage, but they were mostly Japanese-speaking.
Location
10.0
The location is fantastic for those who love shopping, as it's within walking distance from Sendai Station and major shopping and dining areas.
Dining
7.0
I really liked the breakfast; it was very good, but I had to buy another ticket for it, which felt a bit expensive.
Facilities
7.0
The hotel had decent amenities, but I didn't get to use everything.
Richard
United States,
June
2024
7.8/10
I had a pretty nice stay at this hotel. It’s really close to Sendai Station, which makes getting around super easy. The rooms are comfortable and clean, though a bit smaller than I expected. The staff was friendly and polite, although not as helpful with luggage as I hoped. Overall, it's a decent value for money due to its great location and comfortable amenities.
Rooms
7.0
The rooms were clean, comfortable, and included a built-in desk and a small table, making them feel a bit more spacious than other business hotels.
Service
7.0
The staff was very nice and friendly, and they were polite and helpful even with the language barrier. However, I found them a bit less helpful in offering assistance with luggage than other hotels.
Location
10.0
The hotel is just a 5-minute walk from Sendai JR station, making it extremely convenient for traveling around the area and close to major shopping and dining zones.
Dining
8.0
I enjoyed the breakfast, which had a wide variety of Japanese and Western options. Everything tasted fresh and there was plenty to choose from.
Facilities
7.0
The hotel had good amenities, though nothing too luxurious stood out to me. Everything was clean and worked well during my stay.
Dan
United States,
June
2024
8.2/10
This hotel was a great value for the money with a fantastic location just a five-minute walk from the Sendai JR station and shopping centers. The rooms were nicely clean and larger than average, offering all the amenities I needed for a comfortable stay. The staff was super friendly and helpful, but I found the dining options a bit lacking, especially considering the price. Overall, a solid choice for convenience and comfort!
Rooms
9.0
The rooms were clean, spacious, and well-equipped with everything I needed during my stay.
Service
9.0
The staff was very friendly and went out of their way to help, especially with arranging our baggage transfer to Kyoto.
Location
10.0
The hotel is in a fantastic location, very convenient and just a short walk from Sendai Station and the main shopping areas.
Dining
6.0
The dining options were quite expensive and I found the buffet to be a bit limited in variety.
Facilities
7.0
The hotel had good facilities, but nothing particularly stood out as exceptional.
Tom
United States,
June
2024
7.6/10
I had a pleasant stay at this hotel, with a great location right next to Sendai Station and shopping areas. The rooms were clean and comfortable, even if a bit on the smaller side. The staff was generally helpful and polite, making my experience smoother. However, I found the dining options a little lacking in variety. Overall, it was good value for money, with some room for improvement.
Rooms
7.0
The rooms were clean and comfortable, although a bit smaller than I expected. Despite their size, they were well-equipped with a built-in desk and a small table.
Service
8.0
The staff was polite and helpful, especially when I needed assistance with forwarding my baggage to Kyoto. While they weren't as proactive in helping with my luggage, they still managed well with our language barrier.
Location
10.0
The hotel is in a fantastic location, just a short walk from Sendai Station and close to plenty of shopping options. This made it super convenient to explore the area.
Dining
6.0
I found the dining options to be quite delicious, although I wished there were more variety during breakfast. The food quality was good, but it felt a bit limited.
Facilities
7.0
The hotel had decent facilities, but nothing particularly standout. It served its purpose for my stay without offering any extraordinary amenities.
Paul
United States,
June
2024
7.6/10
I found the hotel to have a great location right next to Sendai Station and the shopping areas, which was incredibly convenient for getting around. The rooms were reasonably spacious by Japanese standards and offered a nice view of the station activities. While the staff was polite and did their best, I felt the service could be warmer and more helpful. The dining experience had some standout dishes, but it could have benefited from a little more variety.
Rooms
8.0
The rooms were larger than those in many other business hotels I've stayed at, featuring a built-in desk and a small table with a chair. They also offered a fantastic view of the train movements and the approaches to the station.
Service
6.0
The staff was generally polite and helpful, especially since we needed assistance forwarding our luggage to Kyoto. However, I did find them a bit less warm and proactive compared to other hotel experiences.
Location
10.0
The location is fantastic for anyone who loves shopping and exploring, as it’s right next to Sendai Station and major shopping areas. It's super convenient to walk from the station to the shopping streets.
Dining
7.0
The breakfast was tasty, especially the special Tofu, but it did require you to buy another ticket when booking the room, which I found a bit inconvenient.
Facilities
7.0
While the facilities were decent, I didn't notice anything particularly outstanding or luxurious that would separate them from a typical business hotel.
Great location
Service could improve
William
United States,
June
2024
7.6/10
The hotel is conveniently located just a short walk from Sendai Station, making it an ideal spot for shopping and exploring. The staff is friendly and helpful, especially when it came to forwarding our baggage. However, the noise from the trains passing by can be quite disruptive, and the service could improve in terms of assistance with luggage. Overall, it provides good value for the price, but the noise was a downside.
Rooms
7.0
The rooms are of the usual size for this price point, but they can get noisy due to the railway nearby.
Service
8.0
The staff was polite and professional, but mostly spoke Japanese, which made communication a bit tricky at times. They were very helpful with our baggage situation.
Location
9.0
The location is very convenient, just a 5-minute walk from Sendai JR Station, which was perfect for accessing shopping centers and getting around.
Dining
7.0
I enjoyed my dining experience, although I had to purchase a separate ticket for breakfast, which wasn't ideal.
Facilities
7.0
The hotel facilities were satisfactory, meeting my expectations for the price I paid.
Gary
United States,
May
2024
8.8/10
I had a great stay at this hotel! The rooms were spacious and cozy, absolutely clean and comfortable. The staff was friendly and helpful throughout my visit. However, the breakfast was very good but required an extra ticket to enjoy. Overall, it's a great value for money, especially considering how convenient the location was.
Rooms
9.0
The rooms were spacious, cozy, and very clean.
Service
9.0
The staff was polite and extremely helpful, especially when I needed assistance with my luggage.
Location
10.0
The location is fantastic, just a few minutes' walk from JR Sendai station and close to shopping centers.
Dining
8.0
The breakfast was delicious with many choices, though I had to purchase an extra ticket for it.
Facilities
8.0
The facilities were modern and well-maintained.
Brandon
United States,
May
2024
7.8/10
I had a mixed experience at the hotel. On the plus side, the rooms were clean and a bit more spacious than most business hotels, and the staff was very polite and helpful. However, it was frustrating to find dusty spots under the beds and behind the furniture. The location was great, within walking distance of Sendai Main Station and many shopping and dining options, but the overall service could improve with English-speaking staff.
Rooms
8.0
The rooms were clean and comfortable, and I appreciated the extra space compared to other business hotels I've stayed in.
Service
6.0
The staff was friendly and helpful, but it was mostly difficult to communicate because they spoke mainly Japanese.
Location
9.0
The location is fantastic, just a short walk from Sendai Main Station and various shopping and dining zones.
Dining
9.0
I really enjoyed the breakfast; it was very good with regional products, which added a nice touch.
Facilities
7.0
The hotel had decent facilities, but I would say it could use a bit of an update.
Gary
United States,
April
2024
7.8/10
I had a great experience at the hotel, especially because of its fantastic location near Sendai Station and various shopping areas. The rooms were nice and clean, making my stay comfortable. However, while the service was polite, it lacked a bit of the extra help I expected. The dining options were plentiful and tasty, although I felt I had to make an extra effort for breakfast tickets. Overall, it's a solid choice for anyone looking for value in the heart of the city.
Rooms
8.0
The rooms were nice and clean, a bit more spacious than other business hotels I've stayed at.
Service
7.0
The staff was polite and professional, though I wished they had been a bit more helpful with our luggage.
Location
9.0
The location is perfect for shopping and easy access to Sendai Station, making it very convenient for getting around.
Dining
8.0
The dining experience was really good with a buffet offering plenty of Japanese and Western options, but you need to buy another ticket during booking for breakfast.
Facilities
7.0
The facilities seemed standard for a business hotel, and everything was well-maintained.
Max
United States,
April
2024
8.2/10
I had a great stay at this hotel primarily because of its fantastic location, just a short walk from Sendai Station and various shopping areas. The rooms were clean and spacious for Japanese standards, and the staff was exceptionally friendly, which made the visit enjoyable. On the downside, while the dining options were decent, I felt there could be more variety. Overall, it's a good value for the money, especially considering its convenient location.
Rooms
8.0
The rooms were clean, spacious by Japanese standards, and well-equipped with all the amenities we needed, including Wi-Fi and a built-in desk.
Service
9.0
The staff was very friendly and always willing to help, even with the language barrier. Their kindness made a difference during the stay.
Location
10.0
The location is perfect for shopping enthusiasts, as it's just a five-minute walk from Sendai JR station and close to major shopping and dining zones.
Dining
7.0
The dining experience had a buffet of Japanese and Western food, which was plentiful, but I wished there were more choices available.
Facilities
7.0
The hotel has good facilities, though nothing stood out as exceptional.
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